Frequently Asked Questions

Once your order has been submitted, you can proceed to payment by Juice or Bank transfer.
Payment must be made within 24 hours to confirm the order. Please include the Order reference as a remark during transfer.

    • Juice: 57114363
    • MCB bank account: 000082448477
    • QR Code:

We aim for the package to reach your home within 4-7 business days of confirming an order, unless otherwise agreed.
Please allow up to 7 additional days for Rodrigues.

The shipping costs are as follows:

  • Standard: Rs 75.00
  • Express: Rs 100.00

Standard shipping is free for Rs 2,500.00 of products purchased.

You can also benefit from free delivery in the following cases:
  • Delivery to Vacoas on Saturdays
  • Delivery to the Phoenix Mall on Saturdays

You can also collect your package directly from our Atelier in Henrietta.

Shopify is the hosting solution for our www.oddatelier.com site. Our store on Shopify uses TLS 1.2 which is the latest and most advanced cryptographic protocol around. All information relating to pages, content, credit cards and transactions is protected by the same level of security used by banks.

We do our best to send you quality products. But if unfortunately an item is damaged in transit, you can benefit from an exchange for that item.

When you identify yourself you can check "forgot password" and you will receive by Email a link to reset your password.

To receive our newsletter from the site's home page, at the bottom of the page, you can enter your e-mail address in the box provided for this purpose then click on OK. You will then be informed of our news, our events and our personalized offers.

Please note that all monitors are calibrated differently and some colors may be different on each monitor. We do our best to ensure that the color is the same as the actual color, but please note that slight differences may occur as we have no control over how your mobile screen / computer is calibrated.

Clothing

Please refer to our size guide as well as the information provided on each individual product page, you will find the exact garment measurements as well as the size our model is wearing. If you need further assistance, our team will be happy to answer all of your questions! Just send us an email.


Please note that this is a general size guide, the measurements provided are there to give you a rough idea of how big you will fit in our garments compared to your own measurements. Some styles may differ from the fit guide below. Please also read the information provided on each product page regarding size and fit.

International clothing size conversion
S M L XL
USA 4 6-8 10-12 14-16
UK & AU 8 10-12 14-16 18-20
France 36 38-40 42-44 46-48

Approximate body measurements
S M L XL
CHEST 84CM - 86CM 81CM - 89CM 94CM -97CM 99CM - 102CM
WAIST 63CM - 66CM 68CM - 71CM 73CM - 76CM 78CM - 81CM
HIPS 91CM - 94CM 96CM - 99CM 101CM - 104CM 106CM - 109CM

BUST: Measure under your arms at the fullest part of your bust. The tape should be level on your shoulder blades.

WAIST: Measure around your natural waist. The band should be comfortably loose.

HIPS: Measure around the widest part of your low hip. The tape should be level with your back.